Digital Cutter and Software Support When you Need It

With AG/CAD Support – you’re not alone

DYSS Support via Teamviewer

For customers on a current software or hardware  support contract, we have the expertise and experience to provide not only support but the training you need to get the best out of your investment.

Our team of dedicated engineers are available to provide servicing, preventative maintenance and if necessary emergency repairs, all are UK based to ensure a fast response.

Additionally, we have a telephone DYSS support line (01606 863344) there to help you with daily operational queries and advice on your KASEMAKE software and your digital cutter. With machines potentially running 24/7 we understand that reliability and performance are key to our customers.

There’s no automated phone queuing or ticketing system, when you call us you’ll get straight through to a human being, and if all our support staff our currently helping other customers, they will call you back as soon as they are free.

To assist you even faster we offer remote support using the Teamviewer system, which can be downloaded by clicking the Teamviewer logo above.